Use of this site constitutes your acceptance of these terms and conditions, which take effect immediately on your first use of the site. Ruddy Duck Printshop reserves the right to change these terms and conditions at any time by posting changes online.
In accessing www.ruddyduckprintshop.co.uk, you agree that you will access the contents only for your own private use but not for any commercial use. You can print out a single hard copy of any part of the content of www.ruddyduckprintshop.co.uk for your personal use.
Except as permitted above, you undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of www.ruddyduckprintshop.co.uk without the prior written permission of the site’s editor firstname.lastname@example.org or in accordance with the Copyright, Designs and Patents Act 1988.
You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non-commercial use.
You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
Website Terms and Conditions
The organisation Ruddy Duck Printshop will be referred to in the terms and conditions as “we” or “us”. By accessing or using this website you agree to be legally bound by the following terms and
conditions and accept and agree to them as they apply to your access or use. This website is intended to provide information about the organisation, how and why it operates and the services it provides. The materials used by us on the website, or any other website owned or managed by us, are presented solely for the purpose of informing users about us and our services.
We will not be liable to users of this website for any loss or damage of any nature whatsoever and howsoever arising out of, or in connection with, the viewing, use or performance of this website, or any other website owned or managed by us, or its contents whether due to inaccuracy, error, omission or any other cause and whether on the part of us, our employees or agents, or any other person.
We cannot and do not guarantee or warrant that any material available for downloading from any of our websites or any third party website available by link from our websites will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy and use of data, which you send and receive.
We reserve the absolute right to alter or discontinue any aspect of this website or any website owned or managed by us or the services provided through any of those websites, including all access to it.
We cannot guarantee that this website nor any other website owned or managed by us will operate continuously without interruptions, be error free or any other interruptions in service beyond our control.
You must not attempt to interfere with the proper working of this website or any website owned or managed by us and, in particular, you must not attempt to tamper with, hack into, or otherwise disrupt any computer system, server, router or any other internet connected device associated with this website or any other website owned or managed by us.
Privacy and Data Protection
When you first visit this website, or any website owned or managed by us, we may send you a cookie. A cookie is a small file that is placed on your computer’s hard drive for record-keeping purposes, and we will use them to do a number of things.
You agree to indemnify and hold us and any of our employees and agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of or conduct on, or a breach of, these terms.
You may make a copy of the content on this website or any website owned or managed by us for your personal, non-commercial use only provided that you keep all copyright and other proprietary notices intact and you agree not to modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from this website or any website owned or managed by us including but not limited to text, graphics, video, messages, code and/or software without our prior written consent.
If you do wish to use any material please email; email@example.com
We will subsequently advise on what terms such material may be available.
Ruddy Dyck Printshop makes no representations whatsoever about any other sites which you may
access through this website or any other website owned or managed by us or which may link to this website. When you access any other website please understand that it is independent from us and that we have no control over the content or availability of that website.
In particular, you agree that any dealings you have with such third party site operators shall be on the terms and conditions (if any) of the third party operator.
A link to any other website does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site and resource.
Terms and Conditions – last updated 15th October 2022
For Further information please write to:
Ruddy Duck Printshop
1 Oakley Rise
Alternatively email: Info@ruddyduckprintshop.co.uk
What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website to recognise your device the next time you visit.
Cookies do many things. For example, they can help us to analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information. For example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you. Instead, cookies will collect more general information such as how users arrive at and use our website, or a user’s general location.
What cookies do we use?
We use five types of cookie and similar tools across our website to improve its performance and enhance your user experience.
1. First party cookies
We set these cookies and they can only be read by us.
2. Persistent cookies
We use persistent cookies which will be saved on your computer for a fixed period. They won’t be deleted when the browser is closed. We use persistent cookies to recognise your device for more than one browsing session.
3. Session cookies
We use session cookies which are only stored temporarily during a browsing session and will be deleted from your device when the browser is closed.
4. Third party cookies
We may use third party suppliers who may also set cookies on our website in order to deliver the services that they are providing. These cookies are known as third party cookies.
5. Google Analytics
We use Google Analytics cookies in order to evaluate your use of the website and compile reports for us on activity on the website.
You can learn about Google Analytics cookies by visiting this site:
Can you block our cookies?
Cookies help you to get the most from our website, so please remember that if you do choose to disable/dismiss cookies, you may find that certain sections of our website do not work properly.
How do I disable cookies?
All recent versions of popular browsers give you a level of control over cookies. You can find out how to control cookies in your browser by visiting this site: www.aboutcookies.org/how-to-control-cookies/
For Further information please write to:
Ruddy Duck Printshop
1 Oakley Rise
Alternatively email: Info@ruddyduckprintshop.co.uk
Ruddy Duck Printshop respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website(s) (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy notice Incudes:
1. IMPORTANT INFORMATION AND WHO WE ARE
2. THE DATA WE COLLECT ABOUT YOU
3. HOW IS YOUR PERSONAL DATA COLLECTED
4. HOW WE USE YOUR PERSONAL DATA
5. DISCLOSURES OF YOUR PERSONAL DATA
6. INTERNATIONAL TRANSFERS
7. DATA SECURITY
8. DATA RETENTION
9. YOUR LEGAL RIGHTS
10. PRIVACY SUPPORT
- Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, complete a call back or general enquiry form, purchase a product or service or take part in a competition or survey.
This website is not intended for children (under 16 years of age) and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements and supersedes the other notices and is not intended to override them.
Other bodies/entities/partners linked to Ruddy Duck Printshop’s websites may have different practises, though the commitment to your privacy will always be the same. You are encouraged to review the privacy statements of other bodies/entities/partners when visiting their website(s).
Throughout Ruddy Duck Printshop’s website(s), you will find links to third-party websites. Please note that we are not responsible for the privacy policies or content on third-party websites.
Ruddy Duck Printshop is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.
Our full details are:
Full name of legal entity: Ruddy Duck printshop
Email address: firstname.lastname@example.org
Postal address (registered office): 1 Oakley Rise, Shireoaks, Nottinghamshire, S81 8FP
Telephone number: 07506417921
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You can do this by telephone 07506417921; in writing to the address above or via email: email@example.com
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
- The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes your username, purchases or orders made by you, your interests, preferences, events attended, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Additional Data includes the provision of a curriculum vitae or completed application form in response to a job vacancy, student placement opportunity or work placement.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
- How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you :
Apply for our products or services;
Create an account on our website;
Request a call back or complete an enquiry form on our website;
Subscribe to our service or publications;
Request marketing to be sent to you;
Enter a competition, promotion or survey;
Give us some feedback; or are
Attending events, workshops, conferences, training sessions and seminars
Third parties or publicly-available sources. We may receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
search information providers.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services
Identity and Contact Data from data brokers or aggregators
Identity and Contact Data from publicly availably sources.
- How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Customer administration and account management.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Type of data
|Lawful basis for processing including basis of legitimate interest
|To register you as a new customer
|(a) Identity(b) Contact
|Performance of a contract with you
|To process and deliver your order including:(a) Manage payments, fees and charges(b) Collect and recover money owed to us
|(a) Identity(b) Contact(c) Financial(d) Transaction(e) Marketing and Communications
|(a) Performance of a contract with you(b) Necessary for our legitimate interests (to recover debts due to us)
|(a) Identity(b) Contact(c) Profile(d) Marketing and Communications
|(a) Performance of a contract with you(b) Necessary to comply with a legal obligation(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To enable you to partake in a prize draw, competition or complete a survey
|(a) Identity(b) Contact(c) Profile(d) Usage(e) Marketing and Communications
|(a) Performance of a contract with you(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
|(a) Identity(b) Contact(c) Technical
|(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)(b) Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
|(a) Identity(b) Contact(c) Profile(d) Usage(e) Marketing and Communications(f) Technical
|Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
|(a) Technical(b) Usage
|Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
|To make suggestions and recommendations to you about goods or services that may be of interest to you
|(a) Identity(b) Contact(c) Technical(d) Usage(e) Profile
|Necessary for our legitimate interests (to develop our products/services and grow our business)
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, vacancies and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside Ruddy Duck Printshop for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by contacting firstname.lastname@example.org or calling 07506417921.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
- Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
External Third Parties as set out in the Glossary.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
- International transfers
We do not transfer your personal data outside the European Economic Area (EEA).
- Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
- Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for HMRC purposes.
In some circumstances you can ask us to delete your data: see Request erasure below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
- Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
In some cases, records must be maintained for auditory purposes by funding bodies. We will make sure that your privacy is protected and is only used for those purposes.
If you wish to exercise any of the rights set out above, please contact us in writing only by email: email@example.com or by post to:
Ruddy Duck Printshop
1 Oakley Rise
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
- Privacy Support
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
External Third Parties
Business partners, suppliers and sub-contractors for the performance of a part or fully funded Council or European funded contract in which Ruddy Duck Printshop is a contracted partner.
Service providers acting as processors which provide IT and system administration services.
Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom which require reporting of processing activities in certain circumstances.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
For Further information please write to:
Ruddy Duck Printshop
1 Oakley Rise
Alternatively email: Info@ruddyduckprintshop.co.uk