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Printshop Assistant

Do you have experience using Microsoft Office, a keen eye for detail, and excellent customer service skills?
Are you looking for a fast-growing, small company where you will be valued and have the opportunity to develop your skills and career?
Do you want to work flexibly during school hours?

Ruddy Duck Printshop was established in 2022, and due to continued growth, we are looking for someone to join our team and hit the printshop floor running.

About the Role
We are initially offering a part-time position starting at 10 hours per week, with the scope for overtime. As business needs grow, there will be opportunities for additional hours. We are looking for a team player who is flexible, assertive, and motivated.

Key Responsibilities

  • Client Communication:
  • Be the first point of contact for all enquiries from existing and prospective clients via social media, email, phone, and in person.
  • Prepare quotes, invoices, and product information.
  • Develop relationships with clients, providing a can-do attitude.
  • Ensure an excellent customer journey throughout the entire process.
  • Order Management:
  • Check all incoming orders from clients and plan the workflow for the day/week.
  • Manage orders online via a database.
  • Provide excellent organisational skills.
  • Dispatch:
  • Check all items for quality control, paying particular attention to details.
  • Print postal labels and pack orders ready to post or for client collection.
  • Stock Management:
  • Place clothing and stock orders with regular suppliers.
  • Check incoming clothing and stock orders to ensure accuracy.
  • Manage consumable stock levels.
  • Cleaning:
  • General light cleaning of the shop and equipment.
  • Other Areas of the Business (depending on your experience, interests, and business needs):
  • Social Media
  • Logo/clothing design
  • Updating and managing the website
  • Printing and embroidery
  • Sales and marketing

The successful candidate will have:

  • 1 year of experience in a similar role – Preferred
  • Highly organised – Essential
  • Great communication skills – Essential
  • Excellent attention to detail – Essential
  • Driving licence and access to a vehicle – Preferred
  • Two references – One must be from your most recent employer

Some aspects of this role are physically demanding. You may be standing for long periods and must be able to lift boxes weighing up to 20 kg.

Expected hours: 10 per week – can be flexible across 4 or 5 days a week.
Pay: Depending on experience – meets National Living Wage requirements.
Pension: Yes
Training: Fully supported induction. Ongoing training opportunities across the business.
Schedule: Monday to Friday
Other: Casual dress, relaxed working environment, free off-road parking, modern office building, staff discounts.
Work Location: In person at Middletons Yard, S81 2FT. Following the probationary period and training, some hours may be worked from home.
Probationary Period: 3 months, can be extended if necessary

Ruddy Duck Printshop is an equal opportunities employer and welcomes applications from all individuals regardless of race, gender, disability, religion, sexual orientation, or age.
Applicants must have the right to work in the UK.

To Apply:
In the first instance, please send your CV and covering letter to info@ruddyduckprintshop.co.uk.